About
We build and run the revenue function for businesses that cannot justify hiring one.
DigitalOS is a revenue operations firm working with two verticals: independent dental practices and consumer-facing law firms.
Both industries have the same structural problem. Both depend on appointments, inbound demand and a front line that is already at capacity. And in both, nobody owns the path from the first inquiry to the collected dollar — so it leaks, quietly, forever.
We are deliberately narrow. Two verticals means we know what a chipped-tooth call sounds like at seven in the evening and what a rear-end collision inquiry needs in the first ninety seconds. It means our compliance posture is built for HIPAA and for the Rules of Professional Conduct rather than bolted on afterwards. And it means the pattern library gets better with every engagement in a way a generalist agency's never will.
The firm is led by Jorge Raziel, who serves as the fractional Chief Revenue Officer on every Revenue Office engagement. It is headquartered in Las Vegas, Nevada, and it is intentionally small, deeply technical, and built around long-term outcomes rather than short-term tool deployments.
What we believe
Nobody owning revenue is the most expensive problem in professional services
Not weak marketing. Not the wrong software. The gap between the ad and the money, which has no owner and therefore no scoreboard. Everything we do exists to close that gap and put a name on it.
AI covers work nobody is doing. It does not replace people.
Your team is doing the work of three people on a good day. The job of AI is the 9pm call, the second line during lunch, the follow-up that has been sitting in the system for two years. We will not position AI against your staff, and we will say so in the room, to their faces.
Tools without systems fail, and it is not the tool's fault
Most businesses buy three or four point solutions, watch them collect dust, and conclude AI does not work. AI works fine. What failed was the operating system around it — the business rules, the routing, the ownership, the measurement.
We are not loyal to any platform, and we do not make a dollar on yours
No software resale. No commissions or rebates from any vendor. No markup on media. No lock-in. The software underneath will change; the architecture is what produces revenue, and you own it outright.
One number, reported monthly, or we are just decorating
Not leads. Not minutes saved. Not tasks automated. What it costs to acquire a customer and what that customer was worth. We report it and you hold us to it. If the system is not moving it, the system is wrong and we change it.
We will not build anything that puts your license at risk
We do not gate reviews. We do not run outcome claims a board or a bar will not defend. We do not let advertising pixels transmit protected health information. In regulated professions, compliance is not the fine print at the bottom of the work — it is most of the reason the work is worth paying for.
What we will not do
- We will not position AI against your team.
- We will not sell you tools you cannot operate.
- We will not guarantee revenue we do not control.
- We will not take a commission from a vendor we are grading.
- We will not work with two competitors in the same market.
Twenty minutes, and you keep the plan.
Whether or not anything else comes of it.