For med spas and aesthetics practices
Connect consultation follow-up and rebooking.
An inquiry can become a booked consultation without becoming an attended visit or an approved treatment. DigitalOS supports administrative response, reminders and appropriate rebooking so your front desk can follow through while clinicians retain all care decisions.
The outcome: clearer follow-through, not a market-size story.
The aim is a consistent path from inquiry to consultation and appropriate return visits. Your team needs to see unanswered questions, incomplete bookings and rebooking opportunities without treating every prospect as ready for treatment.
Administrative support around the consultation
Answer
Approved responses to scheduling and policy questions across agreed channels, with sensitive questions sent to a person.
Book and remind
Support consultation scheduling within permitted availability, confirmations and consent-based reminders.
Rebook
Follow clinician-approved follow-up criteria and the practice’s contact policy. Do not infer treatment suitability or a care schedule.
Report
Connect inquiry, consultation and subsequent records so the practice can understand the separate stages.
Baseline measures instead of multiplication
Inquiries and consultations
Record response, confirmed consultations and attended consultations separately. A deposit or a booking does not establish treatment readiness.
Treatment and rebooking
Track clinician-approved treatment plans, treatment started, return bookings and attended return visits as distinct events.
Actual collections
Use collected value from practice records rather than multiplying inquiries by an assumed treatment value. Any modeled opportunity must be labeled as an estimate.
Make consultation follow-through clearer.
A quick, no-cost conversation about your goals, where AI can help first, and the next steps we'd recommend.